Shipping policy

Shipping Destinations

United States only: Continental US, Alaska (AK), Hawaii (HI), and Puerto Rico (PR). We do not offer international shipping.

Shipping Costs & Delivery Times

Most US orders ship the same business day; at latest by the next business day.

Continental US shipping remains free with the delivery timing stated below. Alaska, Hawaii, and Puerto Rico ship at a flat rate of $249 per order and are not eligible for free shipping.

Questions? Contact hello@carfrozen.com.

Country / Region	Carrier	Handling Time	Estimated Delivery	Shipping Cost
USA Continental	FedEx/UPS	Same business day — order by 12:00 PM PT	2-6 business days	Free
Alaska (AK)	FedEx/UPS	Varies by destination	Varies by destination	$249 per order
Hawaii (HI)	FedEx/UPS	Varies by destination	Varies by destination	$249 per order
Puerto Rico (PR)	FedEx/UPS	Varies by destination	Varies by destination	$249 per order

Order Cut-Off & Same-Day Shipping (Continental USA)

Orders placed before 12:00 PM Pacific Time on a business day ship the same day from our Southern California warehouse. Orders placed after 12:00 PM PT, on weekends, or on US public holidays ship the next business day. Business days are Monday through Friday, excluding US public holidays.

Delivery Claims

For non-delivery or carrier-delivered packages you have not received, contact hello@carfrozen.com within 10 days.